Terms of Service
Store-Specific Service Terms
For practical reference and transparency: Standard shipping for U.S. orders is free. Orders are typically processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. These timeframes are estimates, not guarantees.
For clarity and customer reference: Customers may ask for a no-reason return or exchange within 30 days after delivery. Lava Lamp pays approved return shipping and provides a prepaid label or equivalent arrangement. Approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. Orders may be canceled before shipment; after shipment, the Refund Policy applies.
Under this customer policy: Payment is processed through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. The Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.
As a clear operating standard: Questions about these Terms may be sent to Support@lavelamp.shop, (978)260-7358, or 262 Washington St NE, Huntsville, Alabama, 35801, United States.
Merchant Contact Details
Legal business: Lava Lamp
Trading name: Lava Lamp
Support email: Support@lavelamp.shop
Customer care phone: (978)260-7358
Merchant address: 262 Washington St NE, Huntsville, Alabama, 35801, United States